New Online Training Course for Industry Technicians Introduced
NCTI, Comporium SMA Solutions team to Create Essential Home Security Curriculum
Littleton, CO –February 7, 2018 –NCTI, the Industry leader in powering frontline teams through timely and relevant learning, and Comporium SMA Solutions, a leading provider of full, turnkey and end-to-end security, home automation and energy management solutions for the cable industry, have announced the development and release of a brand-new online course designed exclusively for technicians responsible for the installation and support of Comporium’s Security, Monitoring and Automation (SMA) platform. The course will be available to current and prospective Comporium SMA Solutions customers beginning in early-to-mid February.
Intended to reinforce and complement the training Comporium provides for its customers, the new Home Security Technician course will strengthen installers’ SMA platform knowledge at the point of installation from product updates to frequently-encountered trouble calls. Students will benefit from Comporium’s exclusive content and NCTI’s dynamic new e-learning format featuring video-rich content and interactive lessons designed to meet the standards of current adult learning trends.
“Our goal is to maintain a high level of quality resources and information available for the promotion of our SMA platform by the operators,” said Comporium SMA Solutions Vice President, Dan Lehman. “NCTI has provided quality learning and educational tools to the MSO community for 50 years and we believe they are an ideal partner for this curriculum. We are pleased and excited that SMA will now be added to their vast technical training offerings.”
“We are proud and honored that Comporium partnered with us to create and deploy Home Security Technician,” said Stacey Slaughter, CEO of NCTI. “Our Tier II and Tier III cable customers have requested training in this area. To have the opportunity to create a dynamic and much sought-after course with such a progressive and well-respected company as Comporium is a definite benefit for us and our customers.”
The Home Security Technician course is currently comprised of three lessons, with two more to be added in the near future. While the completion time will vary based on an individual’s learning style, it is estimated that a majority of students will finish the course within four or five hours. Students will receive an NCTI certificate of achievement upon successful completion of the course.
Comporium, Inc., headquartered in Rock Hill, S.C., is a diversified, privately-held communications company that employs nearly 1,200 people and provides broadband, TV, voice, wireless, smart home systems and advertising services throughout the Carolinas. Comporium's ventures include companies providing fiber transport and business solutions, data storage and managed services, smart devices and connected home/car services, and digital signage. For more information, please visit www.comporium.com.
Celebrating its 50th year of excellence in service to the cable/broadband industry, NCTI delivers quality content and flexible technology solutions created for use on the job with anywhere, anytime access. Hundreds of thousands of technicians, customer service representatives, and cable/broadband industry executives credit NCTI for the knowledge and skills needed to build rewarding careers and contribute to their organization's growth. Find out how NCTI helps clients deliver a superior customer experience www.ncti.com.
For more information, contact:
Rebecca Woods, Marketing Manager, NCTI, Inc.
Jim Carlson, Principal, Carlson & Co.