What Gap?

Challenges caused by three generations working side- by-side make compelling news stories. Baby Boomers crave respect. Members of Generation X want to do it their own way. Millennials see work-life balance as a birthright. While the headlines highlight differences in approach and workstyle, the generations all agree – learning and development matters.

New research by Jones/NCTI reveals the three generations currently in the MSO workforce (Baby Boomers, Generation X and Millennials) share more similarities than differences when it comes to workplace training and technology.