Support

Our Team / At Your Service

We develop people and advance careers. It’s our passion. Do you want to learn more about a course? Have questions about our NCTI Master Technician and Master Representative certifications? Want to know how our courses support your preparation for SCTE and other industry certifications? Need to find out how many credits you need to earn a college certificate or degree? Want advice on how to reach your career goals? We’re here to support you.

Our customer care team is known industry-wide for our outstanding service. We’re not just a voice on the phone. We’re collaborators, coaches and cheerleaders. We’re here for you. Just let us know how we can help!

Support hours: Monday-Friday, 7 a.m.- 5 p.m. MT   1-866-575-7206

Enrollment/Application Forms: NCTI Enrollment Form   College Program Enrollment Form    Application for Graduation  

Amp Quick Reference Guides: Training Coordinators   Students

Getting Started

We’re here to help when you have a question. Can’t find what you need? Just let us know.

12 Questions

College Programs

We can help grow your career and earn a college certificate or degree. 

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Technical Issues

Need help getting started with a course or downloading Amp™? We have suggestions and tips.

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Popular Getting Started

  • How are NCTI courses taught?
  • How long does it take to complete a course?
  • How can I pay for a course?
  • How many courses should I take?
  • Can a student enroll at any level within a career path?

Popular College Programs

  • Can I earn college credit with NCTI courses?
  • What is Arapahoe Community College (ACC) and what does it offer?
  • Who can I talk to about the NCTI college program?
  • How do I earn college credit for my NCTI courses?
  • Which NCTI courses receive college credit, and how many college credits do I have?

Popular Technical Troubleshooting

  • What kind of operating system do I need on my desktop or laptop to take a course?
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  • What is NCTI's Privacy Policy?
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