• Skip to primary navigation
  • Skip to main content
  • Skip to footer
NCTI

NCTI

Powers frontline performance

  • Content Solutions
    • NCTI Courses
      • All Technical
        • 5G & Wireless
      • Customer Care
      • Leadership
      • General Education
    • Custom Content
    • Learning Delivery
  • Certifications
    • Master Technician
    • Master Representative
    • Emerging Leader
    • Master Dispatcher
    • Telecom Specialist
  • College Program
    • Broadband Technology
    • Customer Care
    • Broadband Leadership
  • Hall of Fame
  • About
    • Our Team
    • News & Announcements
  • Support
    • Contact
    • Ask an Instructor
    • FAQs
    • Resources
  • Login

Delivering Cable Services

Delivery: Online

College Credit: 3 credit hours

Estimated Length: 20 seat hours 
Price: $600.00

 
Add to My Account    Create New Account
 

Delivering Cable Services describes the delivery of video, voice and high-speed Internet services. It begins with an excellent overview of the technology of broadband cable systems, defines the terminology associated with that technology and outlines how broadband systems operate. The course takes the student through each part of the cable system and demonstrates the practices that personnel must follow to perform installations at the customer premises. Triple-play service delivery and customer equipment connections are taught in detail. Also included are lessons on system maintenance, troubleshooting, federal and local regulations and safety procedures and guidelines.

Completion Time:

The estimated completion time for this course is 20 hours. The maximum allotted time is four months from enrollment.

Benefits:

  • earn three hours of college credit
  • receive credit toward NCTI Customer Care Master Representative and Master Dispatcher certifications
  • receive an industry-recognized NCTI certificate of graduation

Upon completing this course, students will be able to:

  1. how the broadband cable signals travel from the headend to the customer premises, and from the customer premises to the headend
  2. how signal modulation and processing are accomplished in the headend
  3. all the ins and outs of video technology, formats, and services
  4. how VoIP handles a phone call in a broadband cable network
  5. how a cable modem and EMTA are provisioned and how they function
  6. how fiber-optic equipment functions
  7. procedures that technicians must use when handling fiber optic cable
  8. what causes signal outages in the cable system
  9. what steps are involved in routing and connecting drop cable in aerial and underground installations
  10. how fiber-optic equipment functions
  11. what methods are involved in performing signal leakage monitoring
  12. what personal safety practices are necessary for technical and non-technical employees

Outline:

Technology Overview

Discussing broadband technology basics, introducing the electromagnetic spectrum and understanding electronics basics

Understanding Signals and the Headend

Learning about signals, discussing microwave and satellite signals and exploring the headend

Understanding Fiber Optics and HFC Networks

Introducing fiber optics, constructing fiber networks, the evolving HFC network and optimizing the HFC network

Aerial Drop Installations

Introduction to safety standards organizations, Routing aerial drop cable, attaching drop cable to the strand and aerial drop attachment to the premises

Underground Drop Installations

Underground drop cable routing, how the cable is placed underground, and service drop connection to the customer tap

Video Standards, Definitions and Services

Understanding television standards, identifying television formats, accessing digital television and examining digital television services

Delivering Voice

Reviewing the traditional telephone system, describing voice over Internet protocol, examining the evolution of cable telephony and explaining packetcable operations

Delivering Data

Describing cable’s managed network, provisioning cable modems and activating cable modem service

Connecting Consumer Electronics

Making video connections, making audio connections and bringing consumer electronics together as a system

Understanding Network Maintenance

Introducing maintenance programs, performing routine procedures, examining signal leakage measurement equipment, and understanding test equipment

Understanding Broadband Cable Regulatory Issues

Understanding government regulations, regulating network technical performance, and complying with industry rules

Broadband Cable Safety and Safety Regulations

Ensuring safety on the job and understanding safety codes

Footer

Follow Us on Social Media!

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Can’t Find It?

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

 

©2023 Jones/NCTI®, Inc.
All rights reserved.

Terms of Use | Privacy Policy

 

6855 South Havana Street, Suite 300,
Centennial, CO 80112 USA