NCTI Amps Up Digital Learning with Introduction of eBooks

Electronic learning curriculum provides cable and broadband industry new flexibility for frontline team training


Littleton, Colo. – September 26, 2016 — Today, NCTI announced the launch of eBooks, the newest addition to the company’s advanced digital learning platform for frontline teams in the cable and broadband industry. Offered in conjunction with NCTI’s industry-leading course curriculum, eBooks give MSOs and their frontline learners increased flexibility to master the fundamentals of all aspects of service delivery and learn new skills anytime, anywhere and on any device.

The addition of eBooks follows NCTI’s June release of Amp 2.0, the company’s integrated learning system for learning leaders, training coordinators, human resource professionals and frontline learners. Amp supports MSOs’ business objectives and puts a professional education in the hands of frontline team members.

Stacey Slaughter, NCTI Chief Executive Officer says: “Our customers asked for learning solutions that are readily accessible, cost-effective, support current adult learning trends and reduce our collective impact on the environment.  Delivering our course curriculum with eBooks allows us to update content bi-weekly via rapid release methodology, and also supports how MSOs want content delivered to their teams—and the way teams prefer to learn.” 

Release of New DOCSIS 3.1 Course

Concurrently, NCTI also unveiled the newest addition to its DOCSIS 3.1 collection. Advanced DOCSIS 3.1 Operations is designed for engineers and headend technicians responsible for configuring and maintaining DOCSIS systems. This course offers highly-engaging, video-rich content. It’s the second in the company’s DOCSIS 3.1 learning series, following the 2015 release of DOCSIS 3.1: Customer Premises.

Paul Eisbrener, NCTI Director of Learning and Development says:“The Advanced DOCSIS 3.1 Operations course will become the standard by which our courses are designed and delivered.  Our Learning and Development team is fluent in the latest advancements in adult learning so we can provide students the best possible tools to learn and retain critical information that prepares them for the next evolution in cable broadband services, such as DOCSIS 3.1. “

NCTI will offer demos of eBooks and Amp 2.0 during SCTE/ISBE Cable-Tec Expo in Philadelphia, September 26-29 in booth 661. 


  • Founded in 1968
  • Acquired by CEO Stacey Slaughter in 2015
  • 500,000+ frontline employees trained
  • Offers a fully-accredited college certificate and degree program through its partnership with Arapahoe Community College


About NCTI

NCTI powers frontline teams and drives performance. Clients achieve measureable gains with their business and customers through actionable, timely and relevant learning. The company equips the field for success with results-driven learning content and tools. Designed for the way people learn today, NCTI’s quality content and flexible technology solutions are created for use on the job. A passion for people development drives NCTI. Hundreds of thousands of technicians, customer service representatives, and cable and broadband industry executives credit NCTI for the knowledge and skills needed to build rewarding careers and contribute to their companies’ growth. Find out how NCTI helps clients deliver a superior customer experience


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For more, contact:


Joanne Dant, Primavera Group (for NCTI)


Rebecca Woods, Marketing Manager, NCTI®, Inc.