Estimated Length: 2 seat hours
Maximizing diversity means appreciating and using the differences of others to create synergies that enable you to work at a level of productivity that you could not possibly achieve alone. In this course you will learn about different types of diversity and the strategies you can implement to promote understanding and respect for others in order to take full advantage of the power that comes from working with those who are different from you. This online course includes a Learner Workbook, which contains thought provoking exercises that are an integral part of successfully completing the course. The workbook is available as an online pdf document. It supplements the online course by engaging students with the exercises that are both personal and relevant, and can be utilized immediately to guide the student in the quest to improve their expertise in diversity.
To nurture communication of ideas and opinions across teams, an optional group discussion guide is provided.
The estimated completion time for this course is two hours. The maximum allotted time is four months from enrollment.
- discover the meaning of generational diversity
- learn how to reap the benefits of diversity in the workplace
- receive an industry-recognized NCTI certificate of graduation
Upon completing this course, students will be able to:
- list and explain the “3 G’s” to consider when appreciating diversity
- list the positive attributes of each of the different generations in the workplace and describe ways these attributes provide valuable perspective
- understand the cultural continuums and assess where those you work with operate along those continuums
- describe the positive attributes of men and women and give examples of how those attributes can complement each other by working together
- understand and apply the skills for bridging cultural differences
Working Across Differences
Looking at others, working with people who are different than you, traditional ways of training and the three G’s of diversity
Four generations: characteristics of traditionalists, baby boomers, generation X and millennials (generation Y); statistics about generational distinctions, comparison of stereotypes vs. positive attributes, things you appreciate about different generations, promoting understanding and appreciation of other generations
Global and Cultural Diversity
Nuances of behavior, cultural continuums, how multicultural experiences affect views on differences and appreciating other cultures
Gender perspectives and executive teams, personal impact of gender differences and how to appreciate gender differences in your organization
How to FACE the Issue
Frustration, appreciation, collaboration, empowerment and observing generational, global and gender differences