My education has helped be better troubleshoot and repair problems I was called to and be easily able to transition positions as I progress in my career.  NCTI has helped be to push the boundaries of my knowledge within the communications field, and within a short amount of time advance through the ranks of my company.

Without the basic fundamental understanding that is part of the NCTI courses, you are limiting your career.  How can you manage and direct others without knowing the basics and what to expect?  We have a lot of our field workforce engaged in NCTI courses right now.  One of the things we have identified is the need to train our system technicians.  We encourage our people to reach out and take these courses.

I have learned so much through NCTI and have earned my college certificate in Broadband Technology and my Associates Degree through ACC.  I made a deal with my 12 year old daughter that I would finish my degree if she improved her grades in school.  NCTI has helped me to sharpen the tool I use most, my brain.

I found that the [NCTI] curriculum deepened my knowledge of my day-to-day tasks, making troubleshooting easier and my job more satisfying. Once my completion certificates started coming in the mail, my supervisor took notice and began preparing me to take on added responsibilities in the field. As a result, I was able to delve into fiber-to-the-home, alarm, and business call work. Not only that, but I was granted permission to ride-along with the maintenance team and was quickly promoted into that department as their first female technician. As a now Senior Master Technician, I am positive that my commitment to ongoing learning set me apart and afforded me these opportunities.