NCTI Badge
Badge: HSD Customer Service I
Description
Connect effective customer care with a stronger understanding of high-speed data service. This badge pairs Excellence in Customer Service with High-Speed Data Customer Service. Explore communication, account management, customer concerns, DOCSIS cable modems, return-path operation, and troubleshooting to better understand both the service issue and the customer experiencing it.
- 5 College Credits Awarded
Give your career more bandwidth.
From your first course to your next credential, build a path you’re proud to follow.