Deepen your knowledge of the broadband systems customers depend on inside and around their homes. The Master Technician Customer Premises certificate addresses installation, service, maintenance, and troubleshooting from the distribution tap to the terminating device. Coursework covers drop systems, computers, modems, consumer electronics, digital video, data, Wi-Fi, voice, and return-path operations. Connect signal measurements and structured troubleshooting with an understanding of how customer equipment and services interact. This industry-recognized NCTI credential reflects a broad course of study focused on the customer premises portion of the network.