New Key Alliances to Bolster Industry Workforce Objectives
Littleton, CO –June 20, 2017 – NCTI, which powers frontline teams and drives performance through actionable, timely and relevant learning for the cable and broadband industries, has announced two new strategic partnerships with organizations outside of the cable industry that will provide cable and broadband operators new opportunities for training and retention of its workforce. Agreements with Warriors4Wireless and The Learning Alliance will bolster the company’s programs that augment operators’ current training and development programs.
Warriors4Wireless (W4W), a non-profit founded by military veteran leaders in the wireless industry, helps to bridge the gap between the demand for trained and deployable communication infrastructure technicians, and the thousands of qualified service men and women eager to transfer the skills they’ve learned in the military. It provides training, advanced certification and transitional support, giving veterans the building blocks they need for an exciting and fulfilling career in the rapidly growing telecommunications field.
“Our partnership with NCTI will allow us to expand the opportunity for separating service members and Veterans to not just find a job but to embark on a career path,” said Kelley Dunne, Chairman and Founder of W4W. “A career path that continues their service to our country by building out critical communication infrastructure following successful military careers.”
“Veterans and Reservists are ideal employees,” said Stacey Slaughter, CEO of NCTI. “They bring high-level technical skills along with leadership experience, and they have a strong work ethic. Through our partnership with W4W, we can take their existing proficiencies and upskill to align with the needs of the industry. This creates an easily accessible bridge into the MSOs and helps to ensure W4W’s mission to recruit, train, then place, is consistent and achievable.”
The Learning Alliance
NCTI is also teaming up with The Learning Alliance (LAC) to train and place individuals, including military veterans and reservists, within the cable and broadband industry. LAC unites colleges and universities with corporations to deliver customized and targeted training to encourage employees to achieve educational and career development goals. Regarding its cable/broadband program, LAC will integrate NCTI’s online technical instruction to supplement its practicum learning resulting in a well-rounded apprenticeship program.
“By collaborating with NCTI, we have created a learning mechanism that provides the rigor and hands-on practical application skills needed to reduce the learning curve associated with career path within the cable and broadband industry,” said Cesar Ruiz, President and CEO of LAC. “Because of these efforts, we have been able to support an increased retention rate of 89%. This retention rate has resulted in contracting employer partner(s) who have made the decision to put all employees with less than one year of experience through this specialized NCTI/LAC program.”
“Reinforcing our industry starts with the frontline teams who shoulder the burden of knowing and servicing an incredible amount of technology, said Ms. Slaughter. “Strategic partnerships with organizations such as LAC, allows us to reach more individuals considering a move into cable and broadband and then provisioning them with an education that helps them, and our industry, thrive. Furthermore, alliances between LAC, W4W and NCTI will create unique synergies which will ultimately broaden the training, placement and support resources available to transitioning service members.”
Designed in conjunction with current adult learning trends, NCTI’s quality content and flexible technology solutions are created for use on the job with anywhere, anytime access. Hundreds of thousands of technicians, customer service representatives, and cable and broadband industry executives credit NCTI for the knowledge and skills needed to build rewarding careers and contribute to their companies’ growth. Find out how NCTI helps clients deliver a superior customer experience www.ncti.com