IP Voice

The IP Voice course is comprised of four sections covering the delivery of telephone
service using Voice over Internet (VoIP) technology through broadband cable’s
managed network. The IP Voice course uses full-motion video and animation to
closely mirror a hands-on learning environment. The video provides detailed and
realistic demonstrations of the critical skills needed by an installer to successfully
deliver voice service. Learners ride along with an installer as he takes them step-bystep
through all the aspects of IP Voice service, including: preparation, installation
in single- and multi-dwelling units, homes with security systems, troubleshooting
and safety. This well-rounded approach to understanding IP Voice services ensures
learners comprehend both the how and why of the job they are performing.

Delivery Options


Completion Time

The estimated completion time for this course is 8 hours. The maximum allotted time is four months from enrollment.

Recommended Prerequisite

Additional Course Information