Estimated Length: 16 seat hours
The NCTI Consumer Digital Electronics course teaches students the what, how, when, where, and why of customer premises equipment. Various video display technologies, including the standards that guide and mold them, content storage, video display settings, and customer premises equipment operation, provide the groundwork for the most popular home entertainment component, the television. As video technologies continue to expand beyond television into home entertainment and theater systems, the student needs to understand audio technology and its implementation and interface into that system. The course provides the student with instructions on troubleshooting a digital set-top box and which digital video interface to use between customer premises equipment for best picture resolution. Additionally, lessons introduce various parental control options for television programs and video games that may cause the customer to request a technician’s assistance. By taking this Consumer Digital Electronics course, the student will better understand the different components in the home theater system and how they interface and operate together.
The estimated completion time for this course is 16 hours. The maximum allotted time is four months from enrollment.
- use this course to help prepare for SCTE’s Broadband Premises Installer certification
- receive an industry-recognized NCTI certificate of graduation
- receive credit toward NCTI Master Installer certification
- receive credit toward NCTI Master Technician Customer Premises certification
- receive credit toward NCTI Master Dispatcher certification
Upon completing this course, students will be able to:
- Identify the key milestones in developing television standards, and the major organizations that have defined standards
- Identify the characteristics of standard-, enhanced-, and high-definition television and next-generation technologies
- Explain the features of digital television technologies and equipment
- Describe the digital television technologies available to the broadband cable customer.
- Describe the characteristics of past and present video technologies, projection display televisions, projection systems.
- Explain the features and characteristics of DVD media, hard drive video storage, and digital storage devices.
- Explain the features and characteristics of audio components used in customer’s homes.
- Explain the technology behind speaker construction.
- Describe the difference between analog and digital sound and how to maintain the audio signal fidelity through the analog-to-digital conversion.
- Describe the key components and adjustable features of an audio/video receiver.
- Explain the proper set-up for home theater components that best fit the needs of the customer.
- Describe digital music services and close captioning services.
- Explain features, care, and maintenance of the digital set-top box.
- Explain best practices for performing set-top box diagnostics.
- Explain the digital terminal adapter and Internet protocol television and how their uses.
- Describe the process and best practices for connecting customer equipment to other video and audio equipment.
- Describe the best audio connection options to connect the customer’s equipment and customize it to their needs.
- Explain best practices for installing the customer’s television and related components.
- Describe the menu features on the television and how to use the features to assist the customer.
- Explain configuration practices for parental control and the functions of the electronic program guide.
- Describe how to operate and troubleshoot remote controls.
Video Standards, Definitions, and Services
Television standards, television formats, digital television access, and digital television services
Video Display Technologies
Video display concepts, projection display, and projector configurations and projection screens
Hard drive video storage; cloud computing and storage; and other digital storage devices
Audio, speaker technology, analog-to-digital conversion, sound reproduction systems, and home theater system layout
Digital Set-Top Boxes
Set-top box physical features, set-top box functions, and set-top box diagnostics
Concepts of IPTV
Disrupting legacy television service delivery, distributing IPTV content, and addressing Internet protocol TV distribution challenges
Connecting Consumer Electronics
Video connections, audio connections, and consumer electronics system
Operating Consumer Electronics
TV controls, menu features, TV viewing options, and remote controls