• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Broadband and Fiber-Optic Training | Courses, Certifications & Degrees | NCTI

Broadband and Fiber-Optic Training | Courses, Certifications & Degrees | NCTI

Train up.

  • Content Solutions
    • NCTI Courses
      • All Technical
        • 5G & Wireless
        • Fiber Tech 360
      • Customer Care
      • Leadership
      • General Education
    • Custom Content
    • Learning Delivery
  • Certifications
    • Master Fiber-Optic Technician
    • Master Technician
    • Master Representative
    • Emerging Leader
    • Master Dispatcher
    • Telecom Specialist
  • College Program
    • Broadband Technology
    • Customer Care
    • Broadband Leadership
  • Hall of Fame
  • About
    • Our Team
    • Our Community
    • News & Announcements
  • Support
    • Contact
    • FAQs
    • Resources
  • Login

Building Synergistic Teams

Delivery: Online | Est. Length: 2 Seat Hours | Price: $190.00

Add to My Account Create New Account

Course Overview

The NCTI Building Synergistic Teams course is essential training for leaders navigating the complexity of today’s diverse, cross-discipline workforce.

A group of people working together does not automatically make a team. To move from a group to a “Champion Team,” leaders must be intentional. This course helps students understand the mechanics of human synergy, providing a roadmap to supercharge collective efforts. It addresses the common pitfalls of collaboration and provides actionable strategies to turn diversity into a competitive advantage.

Includes Digital Toolkit:

  • Learner Workbook (PDF): Contains thought-provoking exercises to make the training personal and immediately applicable.
  • Group Discussion Guide: A resource to nurture ideas and foster open communication across your department.

Who Should Attend:

  • Team Leads and Supervisors
  • Project Managers
  • Anyone wishing to increase their influence and collaborative skills.

What You Will Learn

Upon completion, students will be able to diagnose team health and implement a framework for high-performance collaboration.

Core Competencies:

  • Intentional Design: Move beyond “accidental” teams to “intentional” structures using the Team Life Cycle.
  • Correcting Dysfunction: Identify the “Five Dysfunctions of a Team” and list specific corrective actions to restore trust and productivity.
  • Harnessing Diversity: Understand the power of diverse perspectives and how to manage the friction that sometimes comes with them.
  • Conflict Management: Differentiate between healthy debate and toxic gossip, using communication to build contracts of commitment.
  • Actionable Strategy: Apply practical steps to move from “Mission” to “Motivation” and “Awareness” to “Appreciation.”

Certification and Benefits

Build Culture and Credibility

Graduates receive the NCTI Certificate of Graduation, demonstrating a commitment to professional leadership standards.

Additional Benefits:

  • Immediate Impact: The included workbook exercises allow students to apply concepts to their real-world teams immediately.
  • Flexible Learning: A focused 2-hour curriculum that fits into a busy schedule (4-month access window).

Course Outline

Module 1: The Power of Synergistic Teams

  • Defining synergy.
  • Characteristics of champion teams.
  • Finding the motivation to build connection.

Module 2: Intentional Team Building (Part 1)

  • The Team Life Cycle and stages of formation.
  • Moving from Mission to Motivation.
  • Moving from Common Values to Championing.
  • Moving from Commitment to Contract.

Module 3: Intentional Team Building (Part 2)

  • Moving from Awareness to Appreciation.
  • “Time Together” and building trust.
  • Conflict management and curtailing gossip.

Module 4: Team Dysfunction

  • Identifying the Five Dysfunctions of a Team.
  • Recognizing symptoms and implementing solutions.

Module 5: Diversity and Collaboration

  • Statistics and strengths of diverse teams.
  • Barriers to collaboration.
  • Being part of the solution and putting ideas into action.

Footer

Follow Us on Social Media!

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Can’t Find It?

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

 

©2025 Jones/NCTI®, Inc.
All rights reserved.

Terms of Use | Privacy Policy

 

7807 E. Peakview Ave.

Ste. 450

Centennial, CO 80111 USA