Delivering Data

Delivery: Online

Estimated Length: 2 seat hours 
Price: $195

 

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Created specifically for the broadband industry, Delivering Data teaches the broadband cable professionals much of what they need to know about high-speed data service, including how the broadband cable industry high-speed data service differs from other service providers. After successful course completion, the cable professional will be better equipped to communicate with the customer about their high-speed data services and sell these services to the customer as a result of an increased understanding of these services and those of the competition.

Completion Time:

The estimated completion time for this course is two hours. The maximum allotted time is four months from enrollment.

Benefits:

• become educated in DOCSIS standards, the platform on which high-speed data service is delivered to the customer
• be better prepared to sell data services through an understanding of the service, its delivery and the competition
• receive an industry-recognized NCTI certificate of graduation

Upon completing this course, students will be able to:

1. describe the function of each major component in a data-over-cable system
2. describe how cable modem data is transported in the cable network
3. describe how shared networks factor into delivering guaranteed data rates
4. describe the features of each Data Over Cable Service Interface Specification version
5. describe the transmission control protocol/Internet protocol and simple network management protocol
6. describe how long-loop automatic gain control adjusts the upstream carrier level of cable modems
7. describe the data sent downstream from a cable modem termination system to synchronize the cable modem
8. describe the cable modem’s upstream transmission parameters
9. describe how the cable modem acquires its IP address
10. identify the point at which a modem is authorized for service during initialization
11. understand how the cable modem status lights can be used to diagnose modem-related problems
12. describe some considerations for locating the cable modem in the customer premises
13. list the typical connections on a cable modem
14. identify the preferred connection between the cable modem and customer’s computer
15. describe how the cable modem’s identity is established
16. describe how customer privacy and security is maintained
17. describe how multiple computers can be used to operate with a single modem

Outline:

Describing Cable’s Managed Network

Examining the architecture of a DOCSIS system, describing DOCSIS transmission, defining shared networks, examining the different versions of DOCSIS, understanding data traffic protocols and describing long-loop automatic gain control

Provisioning Cable Modems

Synchronizing DOCSIS data, obtaining upstream parameters, describing ranging and automatic adjustments, obtaining an IP address, obtaining time and date, transferring operational parameters, registering the modem and characterizing cable modem status indicators

Activating Cable Modem Service

Determining computer and modem location, describing the cable modem connections, connecting the cable modem to the customer’s computer, activating the cable modem in the customer’s home, verifying operation of the modem and computer, discussing privacy and security, and discussing routers and switches