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GCI Communication Corp. Signs Three-Year Deal for Technician Training/Development

September 18, 2020 By admin

NCTI Demonstrates Value of Enterprise License Program with Another Penned Deal

Littleton, CO-March 27, 2018-In addition to celebrating its 50th Anniversary, Industry training leader, NCTI, is also celebrating another significant partnership in 2018 by signing GCI Communication Corp. (GCI) to a three-year Enterprise License Agreement to train and develop its technicians. 

GCI’s license consists of NCTI’s networking courses and Master Technician curriculum which includes NCTI’s most popular course, Installer, and various other courses that prepare the entry-level technician up to the service, line or plant maintenance technician for success. In addition to the technical courses, GCI has selected NCTI’s suite of Mentoring and Leadership courses to help sharpen employees’ facilitation, problem-solving and management skills. 

Courses are taught online through NCTI’s proprietary learning management platform, Amp, while the learner dictates his or her pace.  NCTI will also work with GCI to develop and dispatch integrated career progressions to embolden students to work toward, and achieve, professional and educational goals.

“GCI spent a large portion of last year restructuring its training program, which included researching training organizations and soliciting feedback from employees,” said Gary Gernstein, Manager of Technical Training for GCI. “After careful consideration, we felt NCTI was the best choice as a strategic training partner. Our technicians are spread out over the entire state of Alaska, some in extreme rural areas where getting to a classroom to study, or study at pre-scheduled times just isn’t realistic.  NCTI’s accommodating and ease-of-use model ensures we are getting high-quality content delivered in a way that allows our employees to get meaningful training at a time/place that is convenient for them, their schedules and their location.”

 “We are honored to have been chosen by GCI to round out their training efforts,” said NCTI CEO, Stacey Slaughter. “We are proud to have delivered exactly what GCI has asked for to ensure the organization achieves their goals for industry success and sustainability.”

The program is expected to launch in early April beginning with onboarding sessions for trainers, managers and Human Resource personnel.

About GCI

GCI provides data, wireless, video, voice and managed services to consumer and business customers throughout Alaska and nationwide. Headquartered in Alaska, GCI has delivered services for nearly 40 years to some of the most remote communities and in some of the most challenging conditions in North America. Learn more about GCI at www.gci.com. GCI is a wholly owned subsidiary of GCI Liberty, Inc. (Nasdaq: GLIBA, GLIBP). Learn more about GCI Liberty at www.gciliberty.com.

About NCTI

Celebrating its 50th year of excellence in service to the cable/broadband industry, NCTI delivers quality content and flexible technology solutions created for use on the job with anywhere, anytime access. Hundreds of thousands of technicians, customer service representatives, and cable/broadband industry executives credit NCTI for the knowledge and skills needed to build rewarding careers and contribute to their companies’ growth. Find out how NCTI helps clients deliver a superior customer experience www.ncti.com.

Filed Under: Industry News, Industry Partners Tagged With: Enterprise License, Technician Development

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