• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Broadband and Fiber-Optic Training | Courses, Certifications & Degrees | NCTI

Broadband and Fiber-Optic Training | Courses, Certifications & Degrees | NCTI

Train up.

  • Content Solutions
    • NCTI Courses
      • All Technical
        • 5G & Wireless
        • Fiber Tech 360
      • Customer Care
      • Leadership
      • General Education
    • Custom Content
    • Learning Delivery
  • Certifications
    • Master Fiber-Optic Technician
    • Master Technician
    • Master Representative
    • Emerging Leader
    • Master Dispatcher
    • Telecom Specialist
  • College Program
    • Broadband Technology
    • Customer Care
    • Broadband Leadership
  • Hall of Fame
  • About
    • Our Team
    • Our Community
    • News & Announcements
  • Support
    • Contact
    • FAQs
    • Resources
  • Login

Introduction to Business

Delivery: Online + Textbook | College Credit: 3 Credit Hours | Est. Length: 34 Seat Hours
Price: $930.00

 
Add to My Account   Create New Account

course cover image for introduction to business

Course Overview

The NCTI Introduction to Business course bridges the gap between technical expertise and corporate strategy. Designed for current and aspiring leaders, this course combines traditional business theory with broadband industry-specific case studies.

To succeed in the modern cable industry, leaders must understand how the gears of business turn together. This comprehensive curriculum explores every facet of the organization: from Strategic Management and Global Economics to the nuances of Labor Relations and Financial Accounting. Students will learn to navigate the external environment, implement ethical social responsibility programs, and optimize supply chains—positioning themselves to make smarter financial and operational decisions.

Who Should Attend:

  • Technical Leaders transitioning to Management
  • Financial Decision-Makers
  • Aspiring Operations Managers
  • Non-technical staff requiring industry context

What You Will Learn

Upon completion, students will be uniquely positioned to manage the critical components of a broadband business, from human resources to financial reporting.

Core Competencies:

  • Strategic Environment: Analyze the U.S. business system, global economic contexts, and the impact of international trade barriers.
  • Management & HR: Differentiate between management styles, lead diverse teams, and navigate Human Resource (HR) challenges including collective bargaining and compensation.
  • Financial Literacy: Interpret Financial Statements, understand the role of the Federal Reserve, and manage capital growth through securities and investments.
  • Operations & Quality: Implement Operations Management strategies to create value, improve quality (TQM), and optimize the supply chain.
  • Marketing Mix: Define target markets, understand consumer behavior, and manage the Product Life Cycle from development to distribution.
  • Ethics & IT: Apply ethical decision-making frameworks and protect the business from Information Technology (IT) threats.

Certification and Benefits

Business Acumen for the Technical World

This course offers significant academic value, providing 3 hours of college credit while delivering the practical business knowledge needed for everyday decision-making.

Additional Benefits:

  • Industry Recognition: Receive the NCTI Certificate of Graduation.
  • Holistic Perspective: Understand how marketing, finance, and operations interact to drive profitability in a broadband company.
  • Leadership Skills: Learn strategies for enhancing employee job satisfaction and performance.

Course Outline

Module 1: The Business Environment

  • Economic systems and the Global Context of business.
  • Ethics: Social Responsibility and Government regulations.
  • Entrepreneurship: New ventures, ownership structures, and corporations.

Module 2: Management and Organization

  • Strategic Management: Goals, strategy, and crisis planning.
  • HRM: Staffing, compensation, and labor relations.
  • Leadership: Motivation theories and decision-making styles.

Module 3: Operations and Marketing

  • Operations: Supply chain management and Quality Improvement.
  • Marketing: Consumer behavior, product development, pricing, and promotion.

Module 4: Finance and Information

  • IT: Managing risks and harnessing competitive power.
  • Accounting: Financial statements, the Accounting Equation, and reporting standards.
  • Finance: Banking, securities, and maximizing capital growth.

Footer

Follow Us on Social Media!

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Can’t Find It?

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

 

©2026 Jones/NCTI®, Inc.
All rights reserved.

Terms of Use | Privacy Policy

 

7807 E. Peakview Ave.

Ste. 450

Centennial, CO 80111 USA