Delivery: Online + Workbook | Est. Length: 2 Seat Hours | Price: $190.00
Course Overview
The NCTI Managing and Promoting Change course transforms the way leaders view transition. In a fast-paced industry, change is often a springboard for creativity—if handled correctly.
This course gives professionals the practical know-how to not just survive organizational shifts, but to actively drive them. Students will explore the psychology of resistance, learning to navigate the Four Phases of Change: Loss, Uncertainty, Anticipation, and Integration. The curriculum includes a strong focus on Promoting Personal Change, teaching students to write SMART Goals (Specific, Measurable, Achievable, Relevant, Time-bound) to turn abstract intentions into concrete results.
Includes Digital Toolkit:
- Learner Workbook (PDF): Personal exercises to guide students in their quest to improve adaptability.
- Group Discussion Guide: A resource to nurture communication and process change across teams.
Who Should Attend:
- Team Leaders & Supervisors
- Project Managers
- Change Agents
- Anyone navigating organizational restructuring
What You Will Learn
Upon completion, students will be able to recognize “Change Personalities” within their team and customize their leadership style to help others navigate uncertainty.
Core Competencies:
- The Psychology of Change: Analyze resistance to change, focusing on control, communication, and personality types.
- The Change Hinge: Master the critical choice point between stagnation and growth, navigating the Phases of Change (Loss, Uncertainty, Anticipation, Integration).
- Goal Setting: Write effective SMART Goals that are positive, visual, challenging, and flexible.
- Leadership Agility: Advance change by customizing actions to fit different employee reactions and helping others manage their transition well.
- Personal Integration: Identify personal challenges and integrate goals into daily behavior for lasting improvement.
Certification and Benefits
Turn Uncertainty into Opportunity
This course provides the emotional intelligence required to lead teams through turbulent times without losing productivity.
Additional Benefits:
- Industry Recognition: Receive the NCTI Certificate of Graduation.
- Immediate Application: The included workbook ensures students can apply change management strategies to their current real-world situations.
- Flexible Learning: A focused 2-hour curriculum that fits into any schedule (4-month access window).
Course Outline
Module 1: Change Happens
- Resistance: Control, communication, and announcement.
- Identifying “Change Personalities” and customizing leadership actions.
Module 2: The Issue of Managing Change
- The Change Hinge: Making the critical choice.
- The Four Phases: Loss, Uncertainty, Anticipation, and Integration.
- Identifying benefits and healthy change management.
Module 3: Promoting Personal Change
- Identifying challenges and wanted changes.
- SMART Goals: Writing, visualizing, and sharing effective goal statements.
- Making goals flexible and repeatable.