• Skip to primary navigation
  • Skip to main content
  • Skip to footer
NCTI

NCTI

Powers frontline performance

  • Content Solutions
    • NCTI Courses
      • All Technical
        • 5G & Wireless
      • Customer Care
      • Leadership
      • General Education
    • Custom Content
    • Learning Delivery
  • Certifications
    • Master Technician
    • Master Representative
    • Emerging Leader
    • Master Dispatcher
    • Telecom Specialist
  • College Program
    • Broadband Technology
    • Customer Care
    • Broadband Leadership
  • Hall of Fame
  • About
    • Our Team
    • News & Announcements
  • Support
    • Contact
    • Ask an Instructor
    • FAQs
    • Resources
  • Login

Understanding Voice and Data Networks

Delivery: Online

Estimated Length: 24 seat hours

Price: $655.00

 

Add to My Account    Create New Account

 

Understanding Voice and Data Networks presents the fundamental knowledge and concepts that are needed to expand a broadband career. Upon completion of the course, the student will understand the operation of data networks, telephone systems and Voice over Internet Protocol (VoIP) technologies.

Completion Time:

The estimated completion time for this course is 24 hours. The maximum allotted time is four months from enrollment.

Benefits:

  • use this course to help prepare for SCTE’s Broadband Premises Installer and Broadband Telecom Center Specialist certifications
  • receive an industry-recognized NCTI certificate of graduation
  • receive credit toward NCTI Telecom Specialist certification
  • receive credit toward NCTI Senior Master Technician certification

Upon completing this course, students will be able to:

1. Explain how signals are transmitted over wires and fiber-optic cables
2. Explain how an Ethernet Local Area Network (LAN) works
3. Describe how data travels across the Internet
4. Describe the progress of a typical telephone call
5. Identify the common types of networking devices and explain the purpose and operation of each one
6. Describe how a voice telephone call differs from packet data transmission
7. Explain what converged networking is and identify the key technologies that make it possible
8. Describe the most common tools and techniques used to analyze and troubleshoot converged networks

Outline:

Physical Communication Infrastructure

Physical Communication Infrastructure Communication and signals, internal computer components, software, network topologies, copper cable, fiber optic cable, cable and equipment installation and cables and connectors

A Layered System of Data Protocols

Protocols and the open systems interconnection (OSI) model, the physical layer, the data link layer, the network layer, the transport layer, the session layer, the presentation layer and the application layer

Data Networking Protocols

Local area network (LAN) data link protocols, Ethernet, point-to-point wide area network (WAN) services and switched WAN services

Data Networking Components

Repeaters and hubs, bridges, switches, routers and virtual local area networks (VLAN’s) and network servers

TCP/IP Protocols and Services

The transmission control protocol/Internet protocol (TCP/IP) protocol suite, Internet protocol (IP), address resolution: address resolution protocol (ARP) and reverse address resolution protocol (RARP), user datagram protocol (UDP) and transmission control protocol (TCP), Internet addressing, subnetting fundamentals, IP routing, IP address management: bootstrap protocol (BOOTP), dynamic host configuration protocol (DHCP), and network address translation (NAT), and IP name resolution: HOSTS, domain name system (DNS) and Windows Internet naming service (WINS)

The Public Telephone Network

Local exchange components, central office switching, trunks, lines and loops, analog voice impairments, small office telephone equipment, private branch exchange (PBX), voice mail systems, signaling basics, signaling system seven (SS7) and integrated services digital network (ISDN)


Network Convergence

Packet telephony, general quality of service (QoS) concepts, overview of telecommunication standards, admission control and traffic shaping, traffic prioritization, H.323 standard for packet multimedia, H.323 call processing, session initiation protocol (SIP) and approaches to IP network QoS


Troubleshooting Converged Networks

Common network testing tools, a step-by-step method, troubleshooting a wiring problem, converged network failure points and a converged network troubleshooting example

Footer

Follow Us on Social Media!

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Can’t Find It?

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

 

©2023 Jones/NCTI®, Inc.
All rights reserved.

Terms of Use | Privacy Policy

 

6855 South Havana Street, Suite 300,
Centennial, CO 80112 USA