Delivery: Online
Estimated Length: 24 seat hours
Price: $655.00
Add to My Account Create New Account
Understanding Voice and Data Networks presents the fundamental knowledge and concepts that are needed to expand a broadband career. Upon completion of the course, the student will understand the operation of data networks, telephone systems and Voice over Internet Protocol (VoIP) technologies.
Completion Time:
The estimated completion time for this course is 24 hours. The maximum allotted time is four months from enrollment.
Benefits:
- use this course to help prepare for SCTE’s Broadband Premises Installer and Broadband Telecom Center Specialist certifications
- receive an industry-recognized NCTI certificate of graduation
- receive credit toward NCTI Telecom Specialist certification
- receive credit toward NCTI Senior Master Technician certification
Upon completing this course, students will be able to:
1. Explain how signals are transmitted over wires and fiber-optic cables
2. Explain how an Ethernet Local Area Network (LAN) works
3. Describe how data travels across the Internet
4. Describe the progress of a typical telephone call
5. Identify the common types of networking devices and explain the purpose and operation of each one
6. Describe how a voice telephone call differs from packet data transmission
7. Explain what converged networking is and identify the key technologies that make it possible
8. Describe the most common tools and techniques used to analyze and troubleshoot converged networks
Outline:
Physical Communication Infrastructure
Physical Communication Infrastructure Communication and signals, internal computer components, software, network topologies, copper cable, fiber optic cable, cable and equipment installation and cables and connectors
A Layered System of Data Protocols
Protocols and the open systems interconnection (OSI) model, the physical layer, the data link layer, the network layer, the transport layer, the session layer, the presentation layer and the application layer
Data Networking Protocols
Local area network (LAN) data link protocols, Ethernet, point-to-point wide area network (WAN) services and switched WAN services
Data Networking Components
Repeaters and hubs, bridges, switches, routers and virtual local area networks (VLAN’s) and network servers
TCP/IP Protocols and Services
The transmission control protocol/Internet protocol (TCP/IP) protocol suite, Internet protocol (IP), address resolution: address resolution protocol (ARP) and reverse address resolution protocol (RARP), user datagram protocol (UDP) and transmission control protocol (TCP), Internet addressing, subnetting fundamentals, IP routing, IP address management: bootstrap protocol (BOOTP), dynamic host configuration protocol (DHCP), and network address translation (NAT), and IP name resolution: HOSTS, domain name system (DNS) and Windows Internet naming service (WINS)
The Public Telephone Network
Local exchange components, central office switching, trunks, lines and loops, analog voice impairments, small office telephone equipment, private branch exchange (PBX), voice mail systems, signaling basics, signaling system seven (SS7) and integrated services digital network (ISDN)
Network Convergence
Packet telephony, general quality of service (QoS) concepts, overview of telecommunication standards, admission control and traffic shaping, traffic prioritization, H.323 standard for packet multimedia, H.323 call processing, session initiation protocol (SIP) and approaches to IP network QoS
Troubleshooting Converged Networks
Common network testing tools, a step-by-step method, troubleshooting a wiring problem, converged network failure points and a converged network troubleshooting example