How to Coach

Course Overview

Managers who lead and manage through coaching--providing encouragement, feedback, and support--are more successful in "working through others." This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.
The estimated completion time for this course is 3 hours. The maximum allotted time is four month from enrollment.
Explain how coaching employees is a vital part of managing in any organization

Distinguish between managerial coaching, executive coaching, and personal coaching

Identify the triggers for coaching and recognize characteristics of coachability

Describe the five-step coaching process

Explain the SMART technique of goal setting

Explain the USED and GROW models for coaching

Discuss the monitoring and follow-up coaching process

Explain the differences between mentoring and coaching
receive a MindEdge Certificate of Completion

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