Project Management Team Leadership

Course Overview

This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.
The estimated completion time for this course is 18 hours. The maximum allotted time is one month from enrollment.
Define a team and identify six common types of teams

Explain Bruce Tuckman's model of group development

Describe how the project life cycle is relevant to team issues

List the three sources of power for project management team leaders

Describe ways to manage stakeholder expectations

Explain different types of team building activities

Define reflective listening

Identify the challenges of virtual teams and how they relate to the project management team leader's roles

Compare and contrast voting and consensus as methods for decision-making

More effectively identify and resolve team problems

Explain the different characteristics of effective and open team communication

Identify the best practices for using e-mail and telephone among team members

Identify several common team problems and apply methods for resolving these issues
receive a MindEdge Certificate of Completion

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