Cultural Diversity in Business
Course Overview
Cultural Diversity in Business covers the business person’s guide to cultural, travel and information resource needs in the international arena. Specifics in negotiation, communications (verbal and nonverbal), networking, and understanding what individual countries’ needs are as far as business culture.
Please visit the ACC Schedule of Classes for course start and end dates.
IMPORTANT: Prices are set by Arapahoe Community College and are subject to change. In the event of a discrepancy between the price shown here and the price charged during a given semester, the current semester price will prevail. For questions about pricing and participation in the college program, please call our Care team at 866.575.7206 or email customercare@ncti.com.
- Price: $1295.00
- Course number: et723_01_AC
- Dynamic language translation available
- Category: General Education
Visit link above for course start and end dates.
Course Objectives
define such terms as intercultural, international, intracultural, multicultural and ethnocentric
understand the difference between norms, rules, roles, networks, subcultures and subgroups
differentiate between ethnocentric, polycentric, regiocentric and geocentric management styles
appreciate the role that values play in communicating effectively with persons from other cultures
Learn how attribution, perception, individualism and collectivism play a role in cultural values
Appreciate how attitude differences toward men, women, work and ethics vary with culture
learn how differences in word meanings and how religious influences have an impact on culture
appreciate how attitudes toward time and use of space convey nonverbal messages in intercultural encounters
understand the role of eye contact, smell, color, touch and body language play in communicating nonverbally
learn how silence is used to send nonverbal messages in various cultures
know the guidelines for writing international messages in English and how writing tones and styles vary from culture to culture
be familiar with letter formats commonly used for U.S. business firms and how they differ from formats in other countries
know how language affects intercultural communication and how language construction, thought, perceptions and culture are linked
understand the limits of using a second language and be aware that language differences exist even when people speak the same language
understand how to use parables and proverbs as insight into culture
understand cultural differences in making introductions, greeting others and customs related to the exchange of business cards
understand how position and status affect cultural interaction and the role protocol plays in communicating with other cultures
understand how cultural differences in dining practices may affect intercultural communication
understand the importance of a knowledge of geography, selected history and notable personalities for successful negotiations
understand the difference between norms, rules, roles, networks, subcultures and subgroups
differentiate between ethnocentric, polycentric, regiocentric and geocentric management styles
appreciate the role that values play in communicating effectively with persons from other cultures
Learn how attribution, perception, individualism and collectivism play a role in cultural values
Appreciate how attitude differences toward men, women, work and ethics vary with culture
learn how differences in word meanings and how religious influences have an impact on culture
appreciate how attitudes toward time and use of space convey nonverbal messages in intercultural encounters
understand the role of eye contact, smell, color, touch and body language play in communicating nonverbally
learn how silence is used to send nonverbal messages in various cultures
know the guidelines for writing international messages in English and how writing tones and styles vary from culture to culture
be familiar with letter formats commonly used for U.S. business firms and how they differ from formats in other countries
know how language affects intercultural communication and how language construction, thought, perceptions and culture are linked
understand the limits of using a second language and be aware that language differences exist even when people speak the same language
understand how to use parables and proverbs as insight into culture
understand cultural differences in making introductions, greeting others and customs related to the exchange of business cards
understand how position and status affect cultural interaction and the role protocol plays in communicating with other cultures
understand how cultural differences in dining practices may affect intercultural communication
understand the importance of a knowledge of geography, selected history and notable personalities for successful negotiations
Course Benefits
appreciate and understand the skills needed to communicate effectively in the work environment with individuals from other cultures
enhance their cultural sensitivity, understanding and competencies
gain an in-depth cultural awareness and understanding of the impact of cultural differences in the workplace
develop the practical skills needed to minimize cross-cultural misunderstandings and language barriers while encouraging positive crosscultural working relationships
earn three hours of college credit
receive an industry recognized NCTI certificate of graduation
enhance their cultural sensitivity, understanding and competencies
gain an in-depth cultural awareness and understanding of the impact of cultural differences in the workplace
develop the practical skills needed to minimize cross-cultural misunderstandings and language barriers while encouraging positive crosscultural working relationships
earn three hours of college credit
receive an industry recognized NCTI certificate of graduation
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