Negotiation & Conflict Resolution
Course Overview
Negotiation and Conflict Resolution presents proper techniques in negotiation and conflict resolution. Key practices that determine successful negotiation are explored. This course covers principles of conflict resolution including business policies, accepted business practices contracts, labor union contracts, pay raises and starting salaries.
Please visit the ACC Schedule of Classes for course start and end dates.
IMPORTANT: Prices are set by Arapahoe Community College and are subject to change. In the event of a discrepancy between the price shown here and the price charged during a given semester, the current semester price will prevail. For questions about pricing and participation in the college program, please call our Care team at 866.575.7206 or email customercare@ncti.com.
- Price: $1295.00
- Course number: et714_01_AC
- Dynamic language translation available
- Category: General Education
Visit link above for course start and end dates.
Course Objectives
analyze the nature of negotiation
examine strategy and tactics of distributive bargaining
review strategy and tactics of integrative negotiation
review pre-negotiation essentials
review dealing with negotiation breakdowns
review communication in negotiation
assess the social context of negotiation
review negotiation in groups
evaluate power in negotiation
assess third-party interventions
analyze ethics in negotiation
appraise global negotiation
examine strategy and tactics of distributive bargaining
review strategy and tactics of integrative negotiation
review pre-negotiation essentials
review dealing with negotiation breakdowns
review communication in negotiation
assess the social context of negotiation
review negotiation in groups
evaluate power in negotiation
assess third-party interventions
analyze ethics in negotiation
appraise global negotiation
Course Benefits
know the skills that enable them to bypass personal differences and to open up to possibilities
learn how to transform problems into creative opportunities
be able to apply strategies to attack the problem, not the person
demonstrate ways to help conflicting parties to move toward a solution
develop a negotiation and conflict resolution style that builds healthy relationships and gains people’s trust
earn three hours of college credit
receive an industry recognized NCTI certificate of graduation
learn how to transform problems into creative opportunities
be able to apply strategies to attack the problem, not the person
demonstrate ways to help conflicting parties to move toward a solution
develop a negotiation and conflict resolution style that builds healthy relationships and gains people’s trust
earn three hours of college credit
receive an industry recognized NCTI certificate of graduation
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