Service Technician

Course Overview

The NCTI® Service Technician course provides the broadband technician with fundamental knowledge of the broadband coaxial cable distribution network and its operation between the distribution taps and fiber nodes. After an overview of hybrid fiber/coax (HFC) network operation and best practices, the student is reintroduced to the basics of electricity and Ohm’s law in resistive circuits. The course examines inductance and capacitance, and how they relate to impedance, reactance, and resonance in the properties of coaxial cable and their applications in HFC network equipment. This course also describes how to attach hardline coaxial cable to equipment, splice cables together, and common types of passive devices that are used within the network. Line extender and distribution amplifier operation, the composition of diodes and transistors and their basic applications, how to use a time domain reflectometer (TDR) to diagnose and find damaged cable, and signal leakage and prevention are also covered.
The estimated completion time for this course is 36 hours. The maximum allotted time is four months from enrollment.
identify and describe the elements of the coaxial cable distribution network and what is necessary to maintain reliable operation

describe common practices that most broadband cable operators follow to comply with regulations, provide reliable service, and protect services from theft

describe alternating current and voltage, why they are used to transport electrical energy, the characteristics of an alternating current waveform, and some variations of alternating current waveforms

explain what a resistive AC circuit is and then perform Ohm’s law and power calculations in resistive AC circuits

explain what inductance is before describing inductors and transformers and some of their applications

explain what capacitance is and how capacitance is applied in electronic circuits and within hybrid fiber/coax network equipment

describe the mechanical and electrical properties of hardline coaxial cable and how to maintain these properties

describe the various hardline coaxial cable connectors and adapters, how the cable is prepared for connector attachment, the tools used, connector attachment, and options to ensure weatherproof connections

describe how the properties of inductance and capacitance are utilized together to manipulate signals

describe the mechanical and electrical characteristics of splitters, directional couplers, power inserters, and distribution taps, how they differ from each other and their specific application in the network

explain how to read a network design map, then use the design map to splice splitters, directional couplers, power inserters, distribution taps, inline equalizers, and amplifiers into the coaxial cable portion of the hybrid fiber/coax network

describe common types of diodes and their applications in various circuits

describe metallic time domain reflectometer operation and how the instrument is used to identify faults and damage to the coaxial cable in broadband cable networks

explain the consequences of signal leakage from a broadband hybrid fiber/coax cable network and what technicians can do to prevent, identify, troubleshoot, and repair leaks, along with reporting requirements
use this course to prepare for SCTE’s Broadband Distribution Specialist (BDS) certification

earn four hours of college credit

receive credit toward NCTI Master Technician certification

receive an industry-recognized NCTI certificate of graduation

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