IP Voice
Course Overview
The IP Voice course is comprised of four sections covering the delivery of telephone
service using Voice over Internet (VoIP) technology through broadband cable’s
managed network. The IP Voice course uses full-motion video and animation to
closely mirror a hands-on learning environment. The video provides detailed and
realistic demonstrations of the critical skills needed by an installer to successfully
deliver voice service. Learners ride along with an installer as he takes them step-bystep
through all the aspects of IP Voice service, including: preparation, installation
in single- and multi-dwelling units, homes with security systems, troubleshooting
and safety. This well-rounded approach to understanding IP Voice services ensures
learners comprehend both the how and why of the job they are performing.
- Price: $505.00
- Seat time: 8h
- Course number: ew0124_04_JN
- Dynamic language translation available
- Category: Technical and Safety
The estimated completion time for this course is 8 hours. The maximum allotted time is four months from enrollment.
Course Objectives
define and describe IP Voice service
describe and identify the tools and equipment used to deliver IP Voice service
identify types of wiring commonly used in IP Voice installations
describe the two basic types of house wiring schemes
describe what must be addressed before or during the installation of IP Voice
describe the process for installing and activating the embedded multimedia terminal adapter (EMTA) and connecting it into the existing premises wiring
explain how to install IP Voice in a customer premises with a monitored alarm system
explain basic rules of how to troubleshoot various IP Voice service problems
describe and identify the tools and equipment used to deliver IP Voice service
identify types of wiring commonly used in IP Voice installations
describe the two basic types of house wiring schemes
describe what must be addressed before or during the installation of IP Voice
describe the process for installing and activating the embedded multimedia terminal adapter (EMTA) and connecting it into the existing premises wiring
explain how to install IP Voice in a customer premises with a monitored alarm system
explain basic rules of how to troubleshoot various IP Voice service problems
Course Benefits
use this course to help prepare for SCTE’s Broadband Premises Installer certification
receive an industry-recognized Jones/NCTI® certificate of graduation
receive an industry-recognized Jones/NCTI® certificate of graduation
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